Hi there! 

I’m a digital marketing consultant, specialising in email marketing and CRM with over a decade of experience within the fashion retail industry. I have worked at brand such as ASOS, Boohoo, Radley London, and Elizabeth Scarlett to create best-in-class customer experiences around automated flows, retention, and segmentation.

My experience is an ideal match for e-commerce start-ups and small businesses who either don’t know where to start with their digital marketing, or need optimising with an expert-eye to look over their strategy. I can put the systems in place to help you reach your targets and either set-up or optimise your digital channels, using all the tips and tricks large retail brands use to grow and retain customers.

Services

Below are some of my skills on offer, rates and options are completely flexible for your business:

• Creating and implementing content plans and calendars tailored to you for a truly effective multi-channel marketing strategy. I did this for Ellesse when they had no D2C trading calendar or strategy.
  

• Designing and creating optimised templates you can use going forward for regular BAU email campaigns.
  

• Creating a series of tailored automated flow emails, from strategy and planning, to design, copywriting, and implementation. Triggered at various touchpoints including signing up to your database, post-purchase, abandoning checkout etc.
  

• Creating a weekly reporting structure to analyse and measure success.
  

• Ensuring email deliverability health to avoid junk and spam inboxes, often overlooked but super important.
  

• Growing your database from any level, and ensure contact list is growing at a healthy rate. I’ve done this with a small brand where I grew their customer list to over 10k people from scratch, as well as helping brands with customers in the millions.